About Member Services

• Member Services has over 20 years of experience in Association Management and provides a broad spectrum of services including administrative, database, financial, educational conference, event planning and webinar hosting. Member Services’ clients are small to medium sized companies and regional/national associations that wish to avoid or minimize overhead such as governance, employee benefits, hardware/software and physical plant expenses. Member Services is a full-service virtual office.
  
  
• Member Services’ principal, Kim Kania Vaillancourt, is a Starwood Preferred Event Planner with over 20 years of educational programming planning and implementation including the promulgation of printed and electronic materials. She has facilitated conferences in various states in the lower 48 and has extensive experience in contract negotiations with host properties and cntract liability experience. She also has many successful years of experience in building sponsorship and exhibitor programs as well as membership growth and retention including her 11 years as the executive director of the New England Society for Healthcare Communications. She also brings to your organization over 22 years of public relations, marketing, legislative affairs, educational event and strategic planning experience.
  
  
• Senior Financial Consultant, Mark Vaillancourt, has 25 years as a financial project manager with an MBA from the University of Connecticut.
  
  
• In addition to Association Management services, Member Services has the experience and tools to assist with the growth of its educational opportunities for your constituents by providing cost effective Webinar Services.
  
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